Refund policy

Return Policy
Hassle-Free Returns
Enjoy a 30-day hassle-free return policy with a full refund. Contact us at hamilylighting@gmail.com for an unconditional return. We aim to provide flawless quality products and the best shopping experience.

Return Eligibility
You have 30 days after receiving your item to request a return. Items must be in their original condition, unworn or unused, with tags, and in the original packaging. A receipt or proof of purchase is required.

How to Start a Return
Contact us at hamilylighting@gmail.com to initiate a return. If accepted, we’ll send you a return shipping label and instructions. Items returned without a prior request will not be accepted.

Damages and Issues
Inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect. We will resolve the issue promptly.

Exceptions / Non-Returnable Items
Certain items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, and gases. Sale items and gift cards are non-returnable. Contact us with any questions about your specific item.

Exchanges
For exchanges, return the original item and make a separate purchase for the new item once the return is accepted.

Refunds
We will notify you once we’ve received and inspected your return. Approved refunds will be processed on your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at hamilylighting@gmail.com.This return and refund policy is available on our website and may be updated as needed. Please check our website for the latest information.Thank you for shopping with Hamilyeah!