1. Transportation and installation
Q: How are my lights shipped?
A: Our lamps are usually transported using professional logistics companies to ensure that the products are safe and undamaged during transportation. After you receive the product, you can install it according to the installation guide we provide.

2. Light Fixture selection
Q: How do I choose the right light fixture for my space?
A: Choosing the right light fixture for your space often involves considering factors such as the size of the space, lighting needs, decorating style, and more. Our online store offers a wide range of lamp types, sizes and styles to choose from.

3.Light Fixture maintenance and cleaning
Q: Do my lights need to be cleaned regularly?
A: Yes, regular cleaning can help maintain the appearance and performance of your fixtures. You can use a soft dry cloth to gently wipe the surface of the lamp. Avoid using chemical cleaners or cleaners containing abrasive particles to avoid damaging the surface of the lamp. In addition, regularly check the connecting parts and wires of the lamp to ensure that they are safe and reliable.

4.Light Fixture repair and maintenance
Q: What should I do if I have a problem with my light fixture?
A: If your lamp has any quality issues or needs repair, you can contact our customer service team for assistance.

5.Dimming function
Q: Does your lamp support dimming function?
A: Yes, some of our lamps support dimming function. You can find detailed information about the dimming function on the product page. Please note that for lamps that support dimming function, you need to use a compatible dimming device to achieve the dimming effect.

6.Size selection
Q: How do I determine the size of fixture I need?
A: Choosing the right size light fixture for your space usually requires taking into consideration the size of the space and your decorative needs. On the product page, we provide detailed dimensional information, including the fixture's diameter, height, etc. Before purchasing, make sure to measure your space and choose the right size for your needs.

7.Product installation
Q: Do I need a professional to install your light fixture?
A: In most cases, you can install the lights yourself by following the installation guide we provide. The installation guide contains detailed installation steps and precautions to ensure you can complete the installation smoothly. However, if you don't know much about the installation process or encounter difficulties, we recommend that you seek professional help to ensure a safe and reliable installation process.

Hope the above answers can meet your needs! If you have any additional questions or need further assistance, please feel free to contact us.